Frequently asked questions (FAQ)

Where is the stop cock situated?

Look in Welcome pack.

The boiler is not working.

Does it need the water pressure increased, if so, fill if you know how, otherwise contact MieProperties.

Do I need to tell my landlord I’m going on holiday?

Yes, if you are going to be away from the property for more then two weeks so MieProperties can inform insurance company and thus protect the Insurance cover.