For fast repairs, please log all breakdowns via our 24/7 online reporting service or email as give in “Contact Us”.

We will respond within 24 hrs during working days. Important repairs undertaken within 5 working days e.g. Boiler breakdowns.

Minor repairs undertaken within 10 working days e.g. dripping tap or weeping pipe.

Dangerous repairs will be responded too in under 2 hrs e.g. water coming though ceiling, smell of gas, electrical trips that keep tripping out etc.